A.G.I.L.E Professionals (Webinar Notes)

The City Human Resources and Management Office of Zamboanga - Training Division holds its first of its webinar series ever since the pandemic. Aimed to train and capacitate the city government employees, the office conducts various seminars which is now conducted online via Zoom. I was privilege to be selected as one of the participants in the 1st batch of of webinar.

Dubbed as "Zamboanga City A.G.I.L.E Professionals," the webinar was hosted by Atty. Marc Castrodes of Areté and his team of facilitators. The theme is "Thriving and Coping in the New Normal." It was held last March 8-9, 1-4 PM. We had lots of learning especially in adapting to the new work settings and challenges and opportunities in this new normal. I just want to share some of the notes that I took during the webinar.

Adapt to New Modalities

A. Accept the blended work agreements

1. Don't Resist
2. Adjust Quickly
3. Develop habits for both setups

- The Habit Loop

• Cue - reminds you it's time to work (bath, dress up)
• Routine - time-in, e-mails, meetings
• Reward - go home and rest

B. Upgrade your online presence for home and work

1. Manage your space
2. Manage your time
3. Manage your technology - look nice in the zoom, sound nice
4. Manage expectations -  continue to learn, be open, be excited

Gather Information and Data Efficiently

A. Define customer expectations

1. We rise or fall by our ability to meet our customer expectations

• Visibility
• Predictability
  
• Dependability

2. What are your key customer touch points?

3. How did we adjust given the challenges brought by the pandemic

Increase Stress Threshold

A. Kinds of mental health issues - sleep, work, relationships

B. Steps for seeking health

1. Friends and family
2. Community (church, orgs)
3. Professional counsellor

C. Take care of your Physical Health - sun, movement, proper food, sleep

D. Emotional Health - good relationships

Lead with Compassion

(Plyo-lates Leadership)

• - Plyometrics - a training that provides maximum effort in short intervals of time
• - Pilates - flexibility and endurance

1. Identify areas in life and business that call us to bend
2. Catch opportunities
3. Patience and empathy
4. Keeping the core strong - core team strong and core priorities clear

Excel in the Details

- Work setup at home

• Hardware - webcam (Logitech 1080p), earphones, dynamic microphone usb (Marantz), soft box
• Software - eCamm, StreamYard, Be.Live, OBS