April 28, 2024

Artificial Intelligence in the Philippine Local Governance: Challenges and Opportunities

Around 300 representatives from around 90 local government units (LGUs) across the country learned more about the basics of artificial intelligence (AI) and opportunities on how to apply AI to improve the delivery of public services in an AI 101 for LGUs webinar spearheaded by PLDT and Smart Communications, Inc.

John Y. Palanca, Senior Vice President and Head of Sales and Distribution at Smart, opened the program and welcomed the participants. Speakers included Elijah Mendoza, Digital Communications Senior Manager at PLDT and Smart; Carlo Valencia, founder of Startup PH Training; and Cedrick Zabala, faculty at Western Mindanao State University.

Participants also learned more about AI tools, the current landscape of AI use in the Philippines and the challenges and opportunities being faced by LGUs in implementing AI in governance, and how to mitigate AI risks by being #CyberSmart in the AI world.

This initiative is part of PLDT and Smart's broader support for the government's overall digitalization thrust.

In my insightful presentation, we will explore the transformative impact of Artificial Intelligence (AI) on Local Government Units (LGUs) in the Philippines. As we delve into the current state of AI adoption, we uncover both the nascent enthusiasm and the significant hurdles faced by LGUs. The talk highlights the challenges such as limited technical expertise, inadequate infrastructure, and financial constraints that hinder broader AI implementation.

Despite these obstacles, the opportunities AI presents for enhancing local governance are profound. We will discuss how AI can streamline administrative processes, enhance decision-making with data-driven insights, and improve citizen engagement through automated services. The presentation not only outlines the potential benefits but also sheds light on the tangible improvements AI has already begun to foster in pilot regions like the Zamboanga Peninsula.

Addressing policymakers and stakeholders, we will give strategic recommendations to overcome the challenges. These include investing in human capital, upgrading infrastructure, fostering public-private partnerships, and crafting clear regulatory frameworks to support ethical AI use. The talk emphasizes the importance of collaboration across various sectors to realize the full potential of AI in local governance.

Concluding on a visionary note, we call for a unified approach to navigate the complexities of AI integration, suggesting that such advancements could lead to smarter, more responsive, and more inclusive community governance. This presentation not only maps out the challenges and opportunities of AI but also serves as a call to action for all stakeholders involved to help build a #CyberSmart community in the AI world.

Check out the complete presentation here:



Watch the complete webinar here:

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